Returns & Refunds policy

Our goal at D.E.E. Therapy is to provide you with transformative services and digital products. We ask that you please read our refund policy carefully before making a purchase.

Sessions and Session Packages

The purchase of any therapy session or session package is considered final. We do not offer refunds or cancellations for services once the programme or session has commenced. This also applies to any packages or sessions that are left uncompleted by the client.

24-Hour Cancellation Policy

Your appointment time is reserved exclusively for you. We require at least 24 hours' notice for any cancellation or rescheduling of a session. Sessions cancelled with less than 24 hours' notice will be charged in full and will not be eligible for a refund.

Digital & Downloadable Products

Any downloadable products, such as audio files or worksheets, purchased from our website are not eligible for a refund or cancellation due to their digital nature.

Our Commitment

In summary, because our offerings are either digital downloads or a dedicated consultation, coaching, or therapeutic service, we do not offer refunds.

However, your satisfaction and wellbeing are very important to us. If you have any issues or questions about any of our services or products, please do not hesitate to contact us at info@deetherapy.com, and we will do our best to support you.